Section XV
Troubleshooting the TM-D1000
AUX- I cant
hear any effects!
Do you have AUX sends available? If you are in RECORD mode, the answer is no. Read the section entitled "BUSS+AUX=4" for more information on
this. If you havent changed the board from the factory defaults, then dont
worry about that right now.
There are three different places where you can have control of your effects. Each
channel has an individual effect sends feed a master send, and the effect has to return
somewhere.
- Is the effect level up on that channel? Press CH SEL of
the channel you are trying to add the effect to.. then press PARAM
SEL until the AUX light turns green. Make sure you
have a good amount of level send. (The number goes from 0 to 100. To be sure, crank that
level up to around 75 or higher.)
- Is the effect send master level up? That would be the black
fader in the lower right. Make sure that is up to at least the shaded area. In fact,
move the fader up and down back into position just in case you have a snapshot assigning a
volume to a value other than what your fader shows.
- Is the effect return level up? This depends on where you have the effect level returned
to. If you are using internal effects, it would be either returned to the EFFECT RETURN or AUX INPUT. Make sure those levels are up.
Again, move the dials to make sure a snapshot hasnt assigned a lower volume for you.
- Make sure you have the effect returning properly. To check the return routing of these
effects:
- Press SHIFT and PARAM SEL
simultaneously. The top line of the screen should read OPTION.
If it doesnt, press ESCAPE until it does.
- Rotate the DATA ENTRY dial to SETUP. Press ENTER.
- Rotate the DATA ENTRY dial to EFFECT RETURN INPUT/ASSIGN.
Press ENTER. If the screen does not show "EFFECT 2",
then rotate the DATA ENTRY wheel until it does. Press ENTER to select that input.
AUX- I assigned two effects loops, and I cant hear the second
effect!
Did you assign a return for the second effect?
- Press SHIFT and PARAM SEL
simultaneously. The top line of the screen should read OPTION.
If it doesnt press ESCAPE until it does.
- Rotate the DATA ENTRY dial to SETUP. Press ENTER.
- Rotate the DATA ENTRY dial to AUX INPUT SELECT. Press ENTER. If the screen does not show
"EFFECT 1", then rotate the DATA ENTRY wheel until it does. Press ENTER to
select that input.
BUSS- I cant assign my channels to a buss!
The group selection buttons, EQ and Direct Output
double as MMC transport controls. If the LOCK light is
lit, that means those controls are "locked" as transport controls. To unlock
them and return them to their original functions, double-click the shift key. The LOCK light should turn off.
Do you have any busses enabled? Read the BUSS+AUX=4 section
about configuring the mixers busses and auxiliary sends.
Digital Input A- I plugged a device into my digital input, but Im
not getting any signal!
Do you have the right format of input assigned? To check the input
format:
Press SHIFT and PARAM SEL
simultaneously. The top line of the screen should read OPTION.
If it doesnt press ESCAPE until it does.
Rotate the DATA ENTRY dial to SETUP. Press ENTER.
Rotate the DATA ENTRY dial to DIGITAL INPUT FORMAT. Press
ENTER.
Select the appropriate input format. For, AES/EBU, rotate to XLR. For, SPDIF input,
rotate to RCA.
- Do you have the digital input assigned anywhere? See the configurations
section for information on routing signal to a channel, EFFECT RETURN, or AUX RETURN.
Digital Outputs- Ive connected my digital output to an
external digital device, but its not getting any signal!
Do you have the right format of output assigned? The lights
just above the master fader will indicate whether the
outputs are designated as AES/EBU or SPDIF. If the signal is output as AES/EBU, the light
turns on. If not, the light is out. To change the output format:
- Press SHIFT and PARAM SEL
simultaneously. The top line of the screen should read OPTION.
If it doesnt, press ESCAPE until it does.
- Rotate the DATA ENTRY dial to SETUP. Press ENTER.
- Rotate the DATA ENTRY dial to DIGITAL OUTPUT FORMAT.
Press ENTER.
- Do you have the appropriate signal assigned to that output?
- Press SHIFT and PARAM SEL simultaneously. The top line of the screen should read OPTION.
If it doesnt, press ESCAPE until it does.
- Rotate the DATA ENTRY dial to SETUP. Press ENTER.
- Rotate the DATA ENTRY dial to DIGITAL OUT A:B. Press
ENTER. Rotate the dial to show the appropriate output assignments.
- Is there any level being assigned to that output?
- Press the monitor select buttons in the master section
to determine if anything is being sent to that output. (i.e. BUSS/AUX 1-2, 3-4, etc.)
- The TM-D1000 has digital outputs. Did you connect your
external device to the correct one?
- Did you go into the digital port on your digital device?
Direct Output- when I push the DIRECT OUTPUT button, it doesnt light up and
doesnt route my signal
The group selection buttons, EQ and DIRECT OUTPUT
double as MMC transport controls. If the LOCK light is
lit, that means those controls are "locked" as transport controls. To unlock
them and return them to their original functions, double-click the shift key. The LOCK light should turn off.
Dynamics- When I try to engage one of the dynamic processors, it removes one of
the others Ive already assigned.
Do you have any processors left? Right out of the box, the board is capable of up to 4
dynamic processors. If you have the extra effects board, you are then capable of up to 8.
What software version do you have? Version 1.14 and earlier assigned processor 1, then
2, then 3, then 4, then 1, then 2 (and so on.) This was changed to pull from the available
processors in version 1.18 and later. Contact TASCAM Technical Support at (323) 726-0303
to receive a software update. To check your software version:
- Press the Option Monitor.
- Press the DATA ENTRY dial down until the top line reads
SYSTEM.
- Turn the DATA ENTRY wheel all the way to the right. The system software version should
be displayed.
EQ- Im making adjustments to the EQ, but Im not hearing any
changes
Do you have the right channel selected? Sometimes users forgot to press CH SEL of the appropriate channel strip, and are actually
adjusting the EQ of a channel not in use. Make sure the CH SEL button is lit for channel
you are working on.
The EQ may not be engaged. See if the EQ light above
channel 6 is lit. If not, the EQ is not engaged. Press the EQ
button to engage the EQ.
EQ- Im pressing the EQ in/out switch, but the EQ isnt
engaging
The group selection buttons, EQ and Direct Output
double as MMC transport controls. The LOCK light is
probably lit, indicating that those controls are "locked" as transport controls.
To unlock them and return them to their original functions, double-click the shift key. The LOCK light should turn off.
EQ- When I EQ a channel the way I like it, the channel overloads.
Boosting EQ actually increases the level of the signal. This boost can take the signal
to the point of overloading the channel. For, this reason, we have included a digital pad to reduce the signal level before it hits the EQ
stage. This way, it will not overload the channel.
Error Messages:
Error! No Signal
(Name of the digital port i.e. TDIF-A, D in A, etc.)
- This means you have a digital input set as a word clock
master, but there is no information coming from it. The master unit could either be
disconnected or turned off.
- Warning! Emphasis On
( Name of digital port i.e. TDIF-A, D in A, etc.) -
- This means you have a digital input set as the word clock master, and that master source
has just switched its sample rate. Press Escape to leave
this screen. There is no action required when this message comes up; it simply informs you
that your sample rate has changed. (The TM-D1000 automatically changes sample rate to
match the master clock.)
- Error! Fs Clock Error> Internal
-
- This means that you have a Word sync port set as the word clock master, but there is no
information coming from it. The master unit could either be disconnected or turned off.
The TM-D1000 now resolves to its internal clock.
- Error! MMC System not closed
-
- This means that MMC information is being sent to a recorder, but there is not two-way
communication. See the MIDI Implementation section for more
information on open/closed MIDI loops, and how to set them.
Option Cards- I installed my FX-D1000 and /or IF-TD1000 expansion
cards, and the mixer wont address them and /or freezes up.
You need to have software version 1.18 later to support those cards. The cards shipped
with the software update on an E-PROM. To check your software version:
- Press Option Monitor.
- Press the DATA ENTRY dial down until the top line reads
SYSTEM.
- Turn the DATA ENTRY wheel all the way to the right. The system software version should
be displayed.
- The cards ribbon cable may not be seated properly. Check that connection to make
sure it is on all the way.
Output- Im not hearing my mix properly OR- not at all.
Is your monitor system plugged into the Monitor Output
of the mixer? (Not the Stereo Output.)
Do you have L/R button pushed down? (Located above the
Monitor Level control.)
Is there any level showing in the meter? If not, then
there is nothing feeding the output. Solution: ADD SOME SIGNAL!!!
Output- My pan controls arent panning anywhere! OR-
Everythings in mono!
The MONO phase compatibility switch is pushed down.
(Located above the Monitor Level control.) Push it again
to disengage it.
Output- There is a lot of static coming from the mixer.
The word clock chain is not functioning properly. Determine which part of your digital
set-up is the master, and verify that the units are set up properly for that. (See Master Clock Set-up, in Section III.)
TDIF- I plugged my TM-D1000 and DA-38/DA-88/DA-98 together with a
TDIF cable, but no signal is passing.
Make sure you plugged the TDIF cable into the TDIF port of the DA-38. There are 2 other
identical 25 pin D-SUB connectors on the back of the DTRS machines. ( The other two are
for analog input and output.) The TDIF cable should be plugged into the jack that says
"TDIF" just above it.
Make sure that digital input is selected on your MDM. There should be a button labeled
Digital In, or Digital Input on your machine.
Make sure you used an authentic TASCAM or Cable-Up TDIF cable. Computer cables will not
work, due to different wiring configurations on the connectors. Also, some other cable
companies have made TDIF cables that are not wired properly.

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