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OUR MOTOWN RECORDING HERITAGE

JUNE 15, 2001 ISSUE

Our Motown Recording Heritage - Part 11

ON THE JOB TRAINING

By Bob Dennis

I began working for Motown the day after I got married, way back in September, 1963 - I was 17.  I was a "technician/draftsman." Half of my time was spent sorting electronic parts and fixing microphone cables.  The other half of my time was spent completing drawings for equipment that was being built - an activity I got a lot of enjoyment out of.  
Quitting time was 6:00 and usually the majority of the staff (100 or so employees) would line up at 5:58 to punch out at exactly 6:00 PM.  I was newly married and wanted to get home to my wife as soon as possible - so for the first two days I was one of those employees in line at the clock. 
On the third day, however, my boss wanted to talk to me at 5:58 and I spent a few minutes talking to him.  As a result I punched out at 6:12 PM.  During the drive home (about 10 miles), I noticed that there was a free-flow of traffic (on the first two days, much of the drive home was bumper-to-bumper).  To my amazement I got home about 1 minute later than the previous two days. 
Since I didn't like crowded lines and bumper-to-bumper traffic, I stated working at full speed until after 6:00 PM, cleaned up and punched out between 6:08 and 6:12 each day as a normal routine. 
Apparently my boss noticed.  Two weeks later he came to me with my time cards in his hand.  He informed my that I couldn't get paid for the extra time after 6:00 PM because "overtime" had to be approved in advance.  Offhandedly I said, "Oh I didn't expect to be paid for those few minutes."  I never told him that I was just avoiding rush hour traffic.  Apparently I gained a reputation that day of being an unusually conscientious employee.
Two weeks later, on a Friday,  my boss wanted to talk to me at 5:58 PM.  He told me that I was being promoted with a 20% raise.  The following Monday I was to report to the Disc Recording Engineer for training.  I was to be trained for the job for two full weeks before I had to take over.  During those two weeks of "on the job training," I thought I learned a lot and felt that I had fully picked the brain of the engineer who I was replacing.  I also had a birthday during the time and turned 18.
During the first couple of weeks on my own, I had a couple of problems with the discs that I submitted to Quality Control.  I remember the secretary saying "This record skips - check it out for us."  I must have looked blankly at her, so she added: "It's probably a defect in the blank - that's what it usually is."  I looked at that disc under the microscope and saw the line that the needle made when it skipped.  I had no clue as to what the problem was so I deepened the groove a bit and took a new copy back to the secretary, meekly adding "You were right - it was a defect."
In that afternoon I learned that I really didn't know enough to do the job and apparently the guy that trained me didn't have a clue either (of course it would have helped to be able to ask him).   I found out just how much trouble I was in when my boss told me (later in the week) that the president of the company had requested that the Disc Recording Engineer be fired because he was incompetent.  I wanted to yell: "Hey guys - do you realize that all I know is what this guy showed me????"
No one else knew anything about disc recording - including my boss.  I was stuck.  I got out big thick books from the engineering department and started reading during the day.  Fortunately for me, we were in a lull and there was only about 3 hours of work each day - and the rest of the time I had my head in the books.  I also requested copies of released records and hand-cut discs from the past and studied these under the microscope.  There was practically nothing in the books about how to cut a record but a lot of information (which I didn't know) about the equipment.  
At 6:00 PM I punched out and stayed two hours each night doing "test cuts" - trying to get the same results that I saw on the best-sounding recordings that I had observed during the day.  I really hated staying late - but I really needed to "train myself."  I held my breath when I put in a double-sized purchase order for blank discs during a period where there wasn't much to cut - no one objected and I got my blanks to practice with.
I learned something valuable during this period.  I learned that on-the-job training consists of more than just doing what someone who is "supposed to know" shows you to do - there are no guarantees that that person knows everything (or even enough).  The "hands-on" training during my late hours taught me what I needed after studying books.  I wound up keeping some of the things that I was shown to do and throwing other things out.

Copyright © 2001, by Robert Dennis, ALL RIGHTS RESERVED

Published in Recording Engineer's Quarterly and Alexander magazines with permission

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